Returns, Deposits & Refunds

Deposits (excluding Special Order deposits) are refundable at any time prior to delivery or pick-up of the product without any fees or charges, and must be issued to the same credit card or debit card that the deposit was made on. Deposits made by cash, or by debit card if the debit card holder is not present, will be refunded by cheque and mailed to you within 14 days. Deposits on Special Orders are not refundable after product is shipped from the manufacturer.

Any items received damaged must be reported within 3 days of receipt of the item(s). For warranty to be in effect, products must have been used for its intended purpose through normal use. Defects resulting from negligence, misuse, accidents, discolouration from sunlight, abnormal wear and tear, fading or shrinkage of any fabric, or if used for commercial purposes are not covered by warranty.

The Brick reserves the right to refuse return, charge fees if product is missing manuals, remotes, etc., or charge a restocking fee.