Frequently asked questions. Get quick answers to all your quick questions.
Need to talk to us? Find out how to contact us and who to talk to about your order, your
warranty, or your Brick Card.
Need help completing your order? Get answers to questions about gift cards, surcharges, and
how to use the online shopping cart here.
Shipping / Delivery
Learn more about Brick Truck delivery and Xpresspost shipping, including helpful
pre-delivery tips and details about specific delivery services, like having us take away your
old appliances or mattress.
Returns, Deposits & Refunds
Get information about The Brick's return, deposit, and refund policies.
Learn about The Brick's price guarantee and how to get the best price on your
Product Warranties / Protection Plans
Find out more about product warranties and how to protect your investment long-term with The
Brick's excellent Full Circle and Blanket Furniture Plans.
Get information about TransGlobal Service, our appliance and electronics repair
- By Phone
- For web sales and web product enquiries: please call 1-877-843-2742.
- For television/appliance service: please call 1-800-360-2742.